Warren Averett Staffing & Recruiting is hiring an Account Manager with a knack for Software or IT n Tampa, FL.  This person needs to have a proven track record handling multiple clients’ needs and saturating those clients. 

Responsibilities:

  • Communicating with clients to ensure that all of their needs are understood and addressed
  • Building strong client relationships to maintain old business and acquire new services within existing customers (enterprise)
  • Collaborating with various internal departments to ensure that they fulfill all customer requests
  • Resolving complaints and keeping track of all processes that pertain to the client's desires
  • Acting as the client's representative in a firm to ensure that their demands are met with a focus on improving the customer experience
  • Collecting and analyzing data concerning consumer behavior to understand changing needs

Requirements:

  • Bachelor Degree
  • 4+ years working as an account manager with IT or Software industry products preferred
  • Self motivated with an understanding of how to meet and exceed KPIs through building and generating your own weekly schedule

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